Website

This website www.bebe.mu is operated by Neo Leo Ltd. Our principal place of business is at 69 Arcades Salaffa, Curepipe under BRN C16136120 and VAT number 27416016

Registration

By registering on this website, you warrant that you are 18 (eighteen) years or older and confirm that you agree to all the terms and conditions of this website.

You are responsible for all activities and orders placed under your registered account.

If you believe that a third party has hacked into or otherwise tampered with your registered account, please contact our Customer Service immediately, failing which we will not be liable for any loss, damage and/or prejudice suffered as a result of such hacking, tampering or otherwise.

We reserve the right to suspend or cancel your account with us at any time if you are suspected of having misused or breached the security and/or the terms and conditions of this website.

Price

Our products are sold at the price advertised on the website at the time of your order. We reserve the right to change the prices at any time, prior to the confirmation of your order, without notice.

All prices are in Mauritian Rupees and inclusive of VAT applicable at the time of your order.

Photographs do not form part of the contract of sale and are for guidance only.

We reserve the right to withdraw or vary our offers and promotions at any time, prior to the confirmation of your order, without notice.

Payment

We accept payment by Credit Cards -Visa & MasterCard. MCB JUICE is now also available. Our Juice Merchant Name is bebe.mu from the selected merchant list. Input Your Order Number under Remarks. All payments are secured by SSL (Secure Socket Layer).

bebe.mu processes payment through MIPS MyPay which does not store card details. MIPS My Pay is a PCI (Payment Card Industry) compliant payment ecosystem.

When you choose an online payment option, your card information is securely processed through the payment gateway.

Rest assured that your card is safely encrypted as it travels over the Internet.

After check out, once payment is cleared, you will receive an automated confirmation email of your order. At that stage, you will not be able to add extra products to that particular order.

Delivery

Delivery services are only available in Mauritius.

Once you have placed your order, our customer support will contact you to confirm your delivery address and preferred delivery time.

We deliver across the island to your home  within 3-8 days (excluding week-ends)

We offer free delivery on orders above Rs. 3,000 and for orders below Rs. 3,000, a delivery fee of Rs. 350 will apply.

Delivery and/or collection is made when the customer signs the delivery/collection slip.

You have to show your National Identity Card (NIC) as proof of identity as well as quote your Order Number before delivery or collection can be made. Your NIC number will be noted down by the agent or by our driver.

If a third party takes delivery of your order, he/she will also have to show and write down his/her own NIC before delivery can be made.

We will not be liable for the late or non-delivery of the products or for any loss, damage and/or prejudice suffered as a result of any incorrect delivery or other information you have provided us or occasioned by events beyond our reasonable control.

Returns

Goods once sold are not exchangeable and non-refundable.

You are required to check the condition and conformity of the products delivered at the time of delivery/collection, i.e. before you sign the delivery/collection slip.

Returns can be made in the following cases:

1)    Product(s) received does not correspond to those on the invoice received by mail

2)    The product has manufacturing defects

Product should be returned unused and in their original packaging. Otherwise the return will not be accepted.

Customers are requested to check and verify the products at the time of delivery and return any product with the driver. They shall be requested to sign a return note.

Once delivery has been made, we will not be liable for any breakages, nonconformity or shortages of the products ordered.

Customers are advised to read manuals carefully before using electrical appliances. Product misuse will not be covered by warranty.

In the event there is a return to be made on any electrical appliance, customers are requested to return the product to the nearest showroom with original invoice.

Technical issues on the website

There may be restricted access to the website during periods of repairs and/or maintenance.

For internet safety purposes, we would encourage you to install firewalls and antivirus programs on your computer. We are not responsible for any failure in the internet or for any external intrusion.

Products and Intellectual Property

Age Recommendations on products are for indicative purposes only and as recommended by the manufacturer. We bear no responsibility for age suitability.

The content of this website is protected by copyrights, trademarks, database and other intellectual property rights.

You may copy or store the content of this website only for your own personal, noncommercial use, provided you keep intact all copyright and proprietary notices.

It is strictly prohibited to make use of this website other than for the viewing of information displayed on this website and for ordering purposes

Data Protection & Privacy

By registering with us and ordering from us, you consent to us collecting, recording and processing your personal data to process your orders, improve our service to you and to inform you of promotions and special offers. All data is collected lawfully, in accordance with the Data Protection Act 2017.

We will only send you information on promotions, special offers and surveys with your express permission. If you opt in and then wish to opt out of it, you can click on the “unsubscribe” button when receiving our emailer.

Applicable Law

The relevant laws of Mauritius will apply to these terms and conditions and the courts of Mauritius will have exclusive jurisdiction.

Disclaimer

bebe.mu reserves the right to make changes at any time, without prior notice or obligation, in all prices, specifications, colors & models. Photos & Videos are non-binding. Website contents & offers are valid while stocks last. Errors & Omissions excluded. Delay in delivery may however occur due to circumstances beyond our control.

Customer Service – Office hours only

At any time you can contact our customer service:

     customerservice@bebe.mu